Archive for the ‘Business Process Outsourcing (BPO)’ Category

Microsoft Co-Founder Launches Patent War – WSJ.com

Microsoft Co-Founder Launches Patent War – WSJ.com

By DIONNE SEARCEY
They’re the everyday fixtures of the Internet experience: pop-up stock quotes on a website, suggestions for related reading near a news article, videos along the side of your screen.
Now, Microsoft Corp. co-founder Paul Allen says he owns the technology behind all these ideas, and he’s demanding that some of the world’s top Web [...]

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A Closer Look at Recent IT Outsourcing Contracts – Seekingalpha.com

A Closer Look at Recent IT Outsourcing Contracts – Seekingalpha.com

It was a year ago when analysts were estimating that IT will begin to move back to the U.S. and IT outsourcing to other countries such as India, and China, will wane. But weathering through challenges such as language barriers and political opposition, IT still remains as one of the most viable outsourcing services to [...]

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IBM and Texas / Outsourcing Troubles Part Two – CIO

IBM and Texas / Outsourcing Troubles Part Two – CIO

The state is now rebidding on the $863 million deal with IBM.
By Beth Bacheldor
Several threats and a long letter detailing what it calls “chronic failures” of agreed service levels, Texas has made another move in its efforts to fix a seven-year, $863 million outsourcing contract with IBM that’s gone bad. The Texas Department of Information [...]

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For how long will there be no Indian firms among top government IT suppliers? – Computerweekly

For how long will there be no Indian firms among top government IT suppliers? – Computerweekly

By Karl Flinders
It is worth mentioning that the main suppliers that met government Minister Francis Maude yesterday to discuss reducing costs did not include any Indian IT companies.
How long will this last I wonder? If they want to cut costs, up to 20% according to some, they will probably need access to lower cost labour.
That screams [...]

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Ghana to host regional business process outsourcing summit – GhanaWeb

Ghana to host regional business process outsourcing summit – GhanaWeb

Accra, Aug. 19, GNA – Ghana’s bid to become the Business Process Outsourcing (BPO) hub for English Speaking West Africa would receive a boost when delegates from around the world converge in Accra for the Ghana Outsourcing Leadership Summit 2010.
The IT Enabled Services Secretariat (ITES) would host the two-day summit in Accra from September 20-21.
A [...]

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Zagada News: Colombia, Nicaragua DR Cities Top Nearshore Operating and Demographic Cost Ranking Released – Zagada Institute

Zagada News: Colombia, Nicaragua DR Cities Top Nearshore Operating and Demographic Cost Ranking Released – Zagada Institute

Colombia, Nicaragua DR Cities Top Nearshore Operating and Demographic Cost Ranking Released – Zagada Institute
MIAMI, FL and CORAL GABLES, FL–(Marketwire – August 19, 2010) – A new Nearshore operating and demographic cost ranking on the 13 key Central American, Colombian and Caribbean cities released by the Zagada Institute (ZI) today reveals that Cali, Santo Domingo [...]

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Swiss Re extends BPO contract – Offshoringtimes.com

Swiss Re extends BPO contract – Offshoringtimes.com

Swiss Re (Zurich) has extended its business process outsourcing contract with Falls Church, Va.-based CSC for 10 years. Under the terms of the deal, CSC will work with Swiss Res direct life insurance business, Admin Re through July 2020. Admin Re acquires blocks of life insurance business, enabling these primary insurers to release capital and [...]

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