Archive for the ‘Business’ Category

The Cult of Sloppy Marketing: Bits from Nasscom (India Chief Mentor – Startup questions and answers with a panel of experts from India) – WSJ.com

The Cult of Sloppy Marketing: Bits from Nasscom (India Chief Mentor – Startup questions and answers with a panel of experts from India) – WSJ.com

By Amol Sharma
Browse the typical I.T. company’s Web site and you’ll find a long list of tired, meaningless clichés in the “About Us” section. Something like: “We create value for clients with unique end-to-end solutions that streamline business processes and enhance operational efficiency.” Look depressingly familiar?
Marketing guru David Meerman Scott took India’s tech companies to [...]

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Apple’s Bikini Ban: A Developer’s Story – PC World

Apple’s Bikini Ban: A Developer’s Story – PC World

Editor’s comments on Post (P.Peters):”Digital morality – Should apple behave as Pat Robinson or the Pope? Apple says I’m sorry but not with words – actions. It appears that the UK ecommerce-design firm bikini app was judge too skimpy then subsequently re-evaluated as ok. Perhaps someone looked at the Sports Illustrated shots – which are [...]

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The Outside-In Approach to Customer Service – Harvard Business School

The Outside-In Approach to Customer Service – Harvard Business School

Q&A with Ranjay Gulati to on what managers can learn from his new book, Reorganize for Resilience: Putting Customers at the Center of Your Business (Harvard Business Press)
By Sarah Jane Gilbert
Times are tough for many businesses, yet some are holding their own, even thriving. Best Buy, Cisco, Target, Starbucks, and Jones Lang LaSalle come to [...]

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Is Google the best candidate to create a good, customer-focused cloud banking service portfolio?

Is Google the best candidate to create a good, customer-focused cloud banking service portfolio?

Slowly — and sometimes not so slowly — the bricks have been giving way to the clicks for the past 15 years. Plenty of formerly unassailable business models have suffered as a result. The tears flowing for these companies, however, have been few outside their own high, stony walls.
Users, customers, innovators, seekers — the majority [...]

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Murdoch Says Web Aggregators Should Pay for Content – Bloomberg

Murdoch Says Web Aggregators Should Pay for Content – Bloomberg

By Sarah Rabil and Greg Bensinger
Dec. 1 (Bloomberg) — News Corp. Chairman and Chief Executive Officer Rupert Murdoch said online news aggregators must pay to distribute his company’s newspaper articles.
“There are those who think they have a right to take our news content and use it for their own purpose without contributing a penny to [...]

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The Black Book of Outsourcing – Invaluable Resource or Red Herring? – 360 Vendor Manager

The Black Book of Outsourcing – Invaluable Resource or Red Herring? – 360 Vendor Manager

By Tony
During this short week, I took the opportunity to take a hard look at the 2009 Black Book of Outsourcing, the source of innumerable vendor press releases touting so-called market leadership based on rankings provided by Brown and Wilson. In Scott Wilson’s own words, “The Black Book is known as the leading independent [...]

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Amazon.com edges out Walmart on Black Friday online traffic

Amazon.com edges out Walmart on Black Friday online traffic

By Dean Takahashi
While Walmart dominated Thanksgiving Day online traffic, Amazon.com saw the most traffic on Black Friday, which is the traditional beginning of the holiday sales season.
Experian Hitwise reported that Amazon was the top-visited retail web site among the top 500 retail sites on the internet. Overall traffic to retail web sites was up 4 [...]

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