Nearshore Journal

- Summary introduction of Care Economics. An analysis of the key management ideas, concepts and practices driving service globalization (outsourcing) over the first leg (last 10 years), and the major forces, trends and practices to master in the second leg, for service provider and captive location success.
- Comparative cost and demographic rating and attractiveness [...]

Logica’s Hiren Doshi has his say on the future of outsourcing five years ahead and beyond in his Seeking Alpha post – give it a look. Strong viewing to Arjun Sethi and Olivier Aries – on AT Kearney’s Bloomberg’s BusinessWeek article this week – also about outsourcing’s future. Here it is again just in [...]

Today Bart van Ark, Chief economist of the Conference Board, confirmed that the U.S. economic rebound is over – with annualized GDP growth projected at 1.6% in the second quarter 2010.
Certainly, growth in the outsourcing sector will respond in sympathy to this. On the other hand cost driven considerations may result in an uptick in [...]

Three paradigm shifts in the corporate service buyer –demand equation will intensify and play a bigger role in future value generation in outsourcing stocks. These factors should now be accessed when evaluating their potential long-term earnings. These are mere observations.
1) Corporate buyer deal terms are changing from large multi-billion dollar-single vendor-long term contracts, predominated by [...]

By Philip Peters
A couple weeks ago I suggested to an executive that China would become major competitive force in voice BPO so Nearshore markets have a three to five year window to get their act together and become really serious about their competitive thrust. He was taken aback by my analysis, [...]

By Philip Peters
This week the World Bank gave Costa Rica its highest score for its ease of registering a foreign subsidiary. We congratulate the Costa Rican government and its peoples. Paradoxically, however, this accolade accentuates Zagada’s fundamental concern about the constituent weakness in the Costa Rican outsourcing model. In sourcing language, it is “captive overweighted.”
At [...]

By Philip Peters
Its fascinating to watch and read the so call Apple’s “death grip” problem with its new iPhone. I was stunned to hear Apple express how surprised they were to know that such a problem emerge. In Apple world, I guess this is like a fit Maraton runner getting a heart attack during a [...]